Legal Notice
Legal Notice
Seller / Business Name: Kotoyama-san
Website: kotoyamasan.com
Business Activity: Clothing and accessories with a Japanese touch, including fashion items inspired by Japanese aesthetics, kimono-inspired silhouettes, traditional references, and contemporary styling.
Contact
If you have any questions about our products, orders, shipping, returns, or wholesale cooperation, please contact us through the contact information provided on our website.
Customer Support Hours
Customer support is generally available on business days.
Please note that response times may vary depending on weekends, public holidays, time zone differences, and order volume. Orders may be placed online 24 hours a day.
Product Information
Kotoyama-san makes reasonable efforts to provide accurate product descriptions, images, measurements, material information, care details, pricing, and availability.
However, product colors, textures, and details may appear slightly different depending on photography, lighting, screen settings, and device display.
Measurements may vary slightly depending on measuring method, fabric structure, and production process.
Customers are encouraged to review all product photos, descriptions, sizing information, materials, and care instructions carefully before placing an order.
Shipping, Taxes, and Import Duties
International shipping may be available to selected countries.
Any VAT, import duties, customs fees, local taxes, brokerage fees, or other charges imposed by the destination country or third-party carriers are the responsibility of the customer, unless otherwise stated at checkout.
Customers are responsible for confirming that purchased products can be legally imported into their country and for complying with applicable local laws and regulations.
Returns and Refunds
Returns and refunds are handled according to our Refund Policy.
Because many Kotoyama-san items may be limited, seasonal, or produced in small quantities, customers should review all product information carefully before purchase.
Mandatory consumer rights, including EU or UK consumer protection rights where applicable, remain unaffected.
Intellectual Property and Design Notice
Kotoyama-san respects intellectual property rights, including copyrights, trademarks, design rights, and other applicable legal protections.
We do not use existing brand logos without permission, and we do not intentionally imitate protected designs, copyrighted works, or trademarked materials.
Our products are created with attention to original styling, respectful cultural references, and visual inspiration from Japanese and Asian aesthetics.
If any rights holder has a concern regarding product imagery, design elements, descriptions, or other content on this website, please contact us so that we can review the matter appropriately.
Liability Notice
The information provided on this website is for general product and shopping information only.
Kotoyama-san is not responsible for delays, customs charges, import restrictions, delivery issues, or other circumstances outside our reasonable control, except where required by applicable law.
Nothing in this Legal Notice limits any mandatory consumer rights that apply under the laws of the customer’s country or region.
Governing Law
This Legal Notice and related store policies are governed by the laws applicable to the business operating Kotoyama-san, unless mandatory consumer protection laws in the customer’s country or region provide otherwise.
Contact Information
Seller: Kotoyama-san
Business Type: Clothing and accessories with a Japanese touch
email: faramir502@gmail.com
Adress: Stepnoy 4 Microdistrict, Karaganda, 100000, KZ